In the mid 2000s a new role emerged, Customer eXperience Officer (CXO), which reflected the newfound importance of user experience (UX) in company success. But with the impact of the recession UX has been shelved in preference of a strict cost reduction focus as companies attempted to weather the storm. Now as we slowly emerge ... Read more
View Comments View Comments tweet this
Posted By Benn
It’s official. We are in a recession. So in this time of crisis, where the latest news announcements can make a massive difference to the UK consumer, what are they searching for? News on Banking Crisis? Recession? Debt? Switching Suppliers?… or Holidays?
Yes, it appears that when the sh*t hits the fan we all decide to ... Read more