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Most people would accept that there can be some overlap between PR and Social CRM, but the problems begin when PR firms try and use the same old strategies they always use in the online domain and expect to get the same results.
PR focuses on getting a message out and achieving the widest possible reach. ... Read more

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Last weekend I had the tough job of going all the way to Newquay for the Relentless Boardmasters festival.  A festival celebrating music, surfing and boardsports – 5 hours on the train from Neoco HQ brought me to Cornwall (for the first time) where I was blogging, tweeting and status updating for our client Ubisoft ... Read more

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Ok, go on and say that I’m bias because I’m Swedish and proud of it… but I do think that H&M are doing a really good job online. With 2,750,000+ Facebook friends surely they must be doing something right?
H&M have undertaken a very central-lead approach to social media that means that most of the activity ... Read more

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Tweeting, Poking, PM, Adding and Tagging are all social media terms that have entered our everyday language in recent years, but how do we use these seemingly ubiquitous social websites to effectively communicate with the masses and more importantly generate sales with measurable results?

Social media is increasing becoming a factor in how brands communicate with ... Read more

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Parts of the Neoco social team headed over to Bath on Tuesday this week to prep for the new Topman store opening. With the help of a street team (all geared up in Topman clothes – of course!) we kicked off a Facebook based competition called ‘Style Spotting’. This is a new type of activity ... Read more

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On Wednesday last week, Soho experienced the first (of the new series of) Neoco breakfast event, which took place downstairs at the funky Foxcroft and Ginger. We were delighted to see the RSVP’s roll in – until the point when we realised that we would have to turn a lot of people down… If you ... Read more

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Staying ahead of the game, Levi’s announced their new ‘Friend Store’ a few days ago, integrating the social networking ‘like’ function onto their e-commerce site at www.levi.com. The Friend Store allows people who connect through Facebook to rate different garments, and also see what products their friends have liked, making it easy to share the ... Read more

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Sometimes you just wish for the freedom of being a cartoon character – even if that is Peter Griffin from Family Guy. He’s an idiot but fans of the show will know and love the episode where he gets his own News section on things that wind him up. If he were working in digital ... Read more

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Brands are no longer able pitch the credentials of their products to the current social media generation. Push is almost out, but pull is sky rocketing in. Buyers and consumers want trusted and real information from people like themselves and know where to go, to get it. They need it stamped as trustworthy and good ... Read more

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At a first glance Seth Godin, the author of ‘Tribes’, comes across as an Americanized idealist. His narrative technique resembles that of an evangelist writing sentences which starts with “we need you to lead us” and finishes with an exclamation mark. But Seth somehow manages to melt down my defences and he does convince me ... Read more