
It’s that time of the year again when Social Media Week rolls into town. Now in its third year, Social Media Week offers ‘a series of interconnected activities and conversations around the world on emerging trends in social and mobile media across all major industries.’
Of course, we at Neoco will be flexing our social muscle ... Read more

Google+ has been heralded as the intelligent social network, bridging the gap between Facebook and LinkedIn for brands to maximise their Return On Influence, whilst intuitively communicating with followers.
With over 40 million users already signed up, compared to Zuckenberg’s 800 million, in Google+ Improvements for Brand Pages: What are they? What do they mean for your business?, we explored ... Read more

As far as 2011 round-ups go, we’ve seen a fair few winners and losers in social media, as well as more ‘what’s hot for 2012’ lists than we have friends on Facebook (well, nearly). But what these end of year round-ups do present however is some interesting facts on where the social and creative technology ... Read more

Like a modern day treasure hunt, scavenger hunts are made up of a series of clues that players collect either by scanning QR barcodes or checking-in to locations. Connecting real world objects with digital applications and content, brands are using scavenger hunts to tap into gamification – as one of the biggest trends in digital ... Read more

AYTM Market Research surveyed 2,000 Internet users, randomly chosen from an online panel about their behaviour towards brands on social networking sites.
Presented in a pleasing infographic, the research reveals some interesting statistics useful to incorporate into brand marketing strategies for social media. However it does over-simplify results, not considering the overall implications that different brands will ... Read more

Third Sector, the UK’s leading magazine for the voluntary and not-for-profit sector, have named our Plan Your Story interactive video ‘Digital Campaign of the Week.’
The thought provoking Facebook application that we developed for global children’s charity Plan UK is certainly turning heads as it has also been featured in New Media Age and The Next Web.
Did ... Read more
November 22, 2011 8:04:04 AM EST

November 24, 2011 9:46:11 PM EST
Asos to debut one-off Skype style sessions | News | Drapers
2 days ago … Asos will tonight debut online style sessions via Skype giving users the chance to get fashion help in the comfort of th…
Here’s what the customers said…
“
Did anyone Skype with @ASOS last night for a one-off Skype Styling Session?? Amazing idea.
November 24, 2011 10:15:06 AM EST
“
This whole #StyleSOS thing @Asos are doing is genius!
November 23, 2011 7:38:55 PM EST
“
Thanks for my #stylesos @ASOS I am now SHOPPING! #paydayonfriday
November 23, 2011 6:36:55 PM EST
“
I think I’m getting too excited and bombarding my #styleSOS stylist with questions. Will try and calm myself.
November 23, 2011 4:37:24 PM EST
A snapshot of the live chat in action. The interaction and engagement between brand and consumer as a two way dialogue highlighted new products and ways of wearing clothes to customers, adding real value to the service.

RT @ASOS: Style advice in action >> RT @marinalouca: I am TOTALLY loving my #styleSOS on Skype with @ASOS right now! http://lockerz.com/s/158776152
November 23, 2011 4:16:21 PM EST
“
@ASOS I definitely think it is such a fab idea to have #stylesos &already can’t wait for another! Every girls dream to have a stylists help
November 23, 2011 6:30:39 PM EST
“
Please RT

@ASOS reviewed your #styleSOS sesh! Had a really fun time talking to your stylists and will be making a purchase.
November 23, 2011 6:18:48 PM EST
By retweeting key responses and asking questions of followers about their experience with the service, ASOS gathered key learns from the promotion with insights into how to best improve next time.
“
@CuriouslyEmily So glad you enjoyed it. Should we make this a regular thing? #styleSOS
November 23, 2011 6:30:25 PM EST
“
Oh flippin’eck. Registered for one of those ASOS skype appointments, then went to the cinema, got home and realised I got one and missed it!
November 23, 2011 6:39:05 PM EST
After the Style SOS consultation, stylists picked out items for customers who went onto purchase, converting browsers into buyers as well as kudos for the brand.
“
Can’t wait to get ordering my pieces that were picked out for me! I shall get posting on this very soon & show you all.. #stylesos @ASOS
November 23, 2011 6:23:51 PM EST

RT @angelascanlon : Great idea! @ASOS team up with Skype this Wednesday to offer free style advice http://t.co/7Twj8Q0V
November 24, 2011 6:59:06 AM EST
“
@ASOS style advisor was amazing! Picked out a dress for party season! ASOS is my favourite place to shop! #styleSOS
November 23, 2011 6:19:44 PM EST
Tweeters sang ASOS’s praises as a result of the initiative, an example of social CRM at its finest. Let’s see who’s next to get innovative with multi-platform retailing. In the wake of 40% drop in profits announced this week, my money’s on Topshop and Arcadia…
-->

As a brand truly maximising the opportunities of social media and multi channel marketing, online retailer ASOS’s latest campaign offered customers a 15 minute Style Session via Skype.
Highlighting the importance of innovative multi-channel retailing in today’s highly competitive and continually switched on retail marketplace, the initiative using Skype was a UK first.
Stylists were on hand to give advice and ... Read more