Need to Know: Future of Social Media 2012 (Part One)
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Posted By GraceAs far as 2011 round-ups go, we’ve seen a fair few winners and losers in social media, as well as more ‘what’s hot for 2012’ lists than we have friends on Facebook (well, nearly). But what these end of year round-ups do present however is some interesting facts on where the social and creative technology sector is heading in 2012.
As an infant, social media spurred conversations, enabling users across the world to share photos and links. As it progressed into toddler phase, brands jumped on board exploring ways to best communicate with customers. Evolving into a boisterous adolescent in 2011, social media contributed towards riots, social movements and political revolutions as its true power and force gains momentum to create change for individuals, brands, businesses and political regimes across the world.
2012 is the year when social media comes of age.

If it didn’t already, social media will infuence sales in 2012 – ROI will develop and become measurable where marketers continue to seek appropriate methods of accounting for budget spend. Attention currency remains vital in 2012 with brands seeking initiatives that will maximise time spent with the business. We run down Part 1 of the future of social media and creative technology for 2012.
Facebook becomes the media:
Social media became the medium of choice for citizen journalists. With the onslaught of daily updates about political crisis in Egypt and the Arab Springs, the immediacy of social media is forcing major media organisations to change the way they approach news. In the recent case of Indian student Subhash Bidve killed in Salford on Boxing Day, his father learnt of his death via Facebook before police had time to issue a formal statement, highlighting just how vital a role the media outlets play in how we receive and consume news stories today.

Video streaming services such as UStream and Bambuster allow citizen journalists to broadcast live video connected via Twitter or Facebook, used for the first time providing updates for the Occupy movement both in the St Paul’s occupation and Occupy Wall Street.
Often removing the need for a reporter on the ground, these services offer a window to the world, a pair of eyes and point of view in every city around the globe to broadcast from.
Social commerce:
Social shopping and the concept of fashion entrepreneurs will develop into 2012, with services such as ShopMyLabel offering commission based affiliate sales from users own personalised storefronts on Facebook. Expect to see bloggers making the transition from tastemakers to businesses, as they maximise on their following to sell accessories and DIY fashion to fans. Astraea jewellery by blogger Penelope Armstrong of Fashion Fade is sold via Facebook and Paypal as an ideal outlet to begin F-commerce.
Apps including The Fancy and Svpply bring together that aesthetically pleasing Etsy storefront to a social platform as product-sharing networks, where items are pinned and ‘fancied’ with seamless transactional links and clickthroughs, expect to see these apps become especially effective for generating exposure for smaller independent brands with great products. Highly successful for image-led fashion and homewares brands such as Aubin and Wills and Burberry, expect to see tech savvy retailers experimenting with these platforms in 2012.
News aggregation servcies:
Slotting in nicely with curation of the Internet, aggregators such as Flipboard and Zine tap into 2012’s trend for content curation and discovery. As social media develops and users relationship with it matures, along with the number of friends and people following, it is becoming increasingly difficult to sort the wheat from the chaff on first glance at a feed. These services pull together content from Facebook, Twitter, LinkedIn, Instagram and Google Reader to visually bring to life content in personalised magazine-like formats.
Expect to see a rise in the use of list making services such as Listorious to order content. Despite Facebook Subscribe and groups, the average user does not have time to organise their feed. Aggregator services overcome this by pulling together the best of the web in a visually appealing way.
Gamification:
The term has been bandied about will come of age with intelligent, location-based applications that encourage mass participation with thought-out content that truly engages users. Applications such as SCVNGR will direct users around real-world maps via their device, performing challenges and tasks – either for fun or sponsored by a brand to win prizes.

Examples of this in action, connecting the online world with offline works especially well for reinventing activities such as going for a walk. Natural Lands Trust used SCVNGR recently to encourage kids to engage with the natural woodlands, plotting treasure trails, competitions and activities accessed via phones and tablets to encourage kids to get out more.
Augmented reality:
Image layering and gaming using smartphone cameras wil become more commonplace, as applications explore ways to innovate in tying AR layers to real world objects. Apps such as Stiktu allow users to create augmented reality image layers that tied to real world images so that whenever and wherever the original image is scanned, the attributed image will display.
Instagram and the Museum of London made waves in 2011 with StreetMuseum, expect to see more informational AR services used within art galleries and museums as personalised tours and exhibition experiences via mobile are shared with Facebook and Twitter. The trick here is how to weave augmented reality into branded communications – expect some hits and misses as the technology finds its feet in 2012.
Keep your eyes peeled for Part 2 of our Need to Know: Future of Social Media & Creative Tech 2012 series next week.
Tags aggregators augmented reality creative ecommerce Facebook gamification instagram LinkedIn location based marketing media New Technology News SCVNGR social social media social networking Stiktu streaming Technology Twitter video
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