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Facebook are really grinding my gears

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Posted By Benn

peter griffin grinds my gears gag

Peter Griffin hates Facebook new Terms too.

Sometimes you just wish for the freedom of being a cartoon character – even if that is Peter Griffin from Family Guy. He’s an idiot but fans of the show will know and love the episode where he gets his own News section on things that wind him up. If he were working in digital marketing I’m sure he would of adapted his famous rant to “You know what really grinds my gears America? Facebook. F**k Facebook!” because Facebook have recently changed their Terms and Conditions.

They say it is to improve the service, reduce spam and unwanted news feed items. The problem was that they then froze several client pages for reasons known only to the technical team. The UK account team were zero help. We were actually working with them in advance of the new T&Cs yet it turns out that everything they told us became null and void 48 hours later. Grr. So let’s be clear, no competitions run on or from Facebook.

Their change to the wall publishing nullified the functionality in several iPhone apps and Flash widgets. Great.

The main issue here is not all the wasted development time in corecting the functionality or the tiny amount of consideration given to our clients. It’s the fact they are working the circuit really hard right now trying to promote Facebook as the ultimate channel for brands to spend their cash. This is a hard pill to swallow when in the last 72 hours we’ve had several client campaigns hampered by new terms that for the most part don’t make much sense.

Oh and they could do with improving their targted ad service too.

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