Research: UK consumer online behaviour in economic downturn
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Posted By Benn
stats chart for UK consumer behaviour on holiday searches vs. most things recession based
It’s official. We are in a recession. So in this time of crisis, where the latest news announcements can make a massive difference to the UK consumer, what are they searching for? News on Banking Crisis? Recession? Debt? Switching Suppliers?… or Holidays?
Yes, it appears that when the sh*t hits the fan we all decide to jump ship or at the very least fantasize about what might be (if we were not sitting in negative equity on a £400,000 broom cupboard in central London). In fact, Holiday searches are actually 14 times more popular than the nearest recession term. This may sound trivial but there can be real value for brands who use aspirational or escapist campaigns to promote their product or service during these tough times. Terry Cooney in his book Balancing Acts identifies the power and role media during the American depression of the 1930’s:
“Whether [media] offered visions of order restored, affirmations of work-centered values, or celebrations of a culture … they also held out images … that might be entered through mimicry or consumption.”
People do not want to be confronted with the depression of their daily lives or the fear of tomorrow. A successful campaign would help them focus on the ‘better tomorrow’ (or at least an escape from the ‘worse today’) that they can reach via the brand. With this in mind, one wonders if there has been a better time for the BA, Virgin Atlantic sales (environmental issues to one side)? There has always been a place for aspirational marketing to consumers but for the foreseeable future it’s a space that can be inhabited by more than just the aspirational brands. Now if only my bank could make me think about when it would be good to start saving with them again…
Why not have a play with the Beta of Google’s search insight tool for yourself and see what interesting facts you can find on UK or global search behaviour.
Tags American Depression aspirational banking crisis behavior behaviour British Airways consumer consumption Cooney during depression during recession economic downturn get out of town Google holiday holidays i forgot my passport insight marketing media please take me away recession Search SEO switching suppliers UK virgin atlantic
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http://www.aquarius.biz/blog/2009/01/26/crisis-changing-online-behavior/ aquarius collects the first evidence that economic crisis is changing online behavior. | aquarius blog
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